FAQ
What sizes do your shirts and apparel run in?
Our apparel generally follows standard U.S. sizing. If you prefer a looser streetwear fit, consider sizing up. Check the product page for any item-specific fit notes.
Do you offer free shipping?
Yes — we offer free shipping on orders above $75 with the code FREESHIP. Any minimum purchase requirements or promotional free shipping offers will be clearly shown at checkout.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping rates and delivery estimates are calculated at checkout based on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days. U.S. shipping usually arrives within 3–7 business days, while international delivery times vary depending on destination.
What is your return or exchange policy?
If your item arrives damaged, defective, or you need a size exchange, contact us within the return window listed in our policy. Items should be unworn and in original condition unless defective.
How do I know when new drops are released?
Join our email list or follow SMUTLIFE on social channels to be the first to hear about new drops, exclusive releases, and promotions.
Are your products limited edition?
Some collections and drops are released in limited quantities and may not be restocked once sold out. If you see something you want, don’t wait.
What payment methods do you accept?
We accept major credit/debit cards and the payment methods available through our secure checkout.
Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, contact customer support as quickly as possible. Once fulfillment begins, changes may no longer be possible.
How do I contact customer support?
You can reach us through the contact page for help with orders, sizing, shipping, or product questions. You can also call us at 1.917.826.4210. Our email is info@smutlife.com